McDonald’s Mobile Payment, Uber eats cannabis

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On the technical news from restaurants and grocery stores today, McDonald’s is adding mobile payment options in Singapore, and Uber Eats announced the addition of a cannabis seller to its marketplace in Ontario, Canada. Also, grocers struggle with supply chain challenges over the Christmas season.

FAT Brands acquires Wings Chain as the delivery boom is redesigning menus

With the persistent clumsiness of digital ordering, deliverability is becoming a driving force behind the menu decisions of major restaurant brands. On Monday November 22nd, FAT Brands, the parent company of 15 restaurant chains including Johnny Rockets, Fatburger, and Hurricane Grill & Wings, announced the acquisition of another brand, Native Grill & Wings, an Arizona-based chain with 23 locations across Arizona , known Arizona, Illinois, and Texas. Known for their wings, the brand also serves a range of other delivery-friendly foods such as pizza, burgers, sandwiches, and salads.

Uber Eats is taking cannabis orders in Canada

Uber is getting into the cannabis business in at least one part of the world. As Reuters reported on Monday (November 22), the ride-hailing giant wants to allow customers in Ontario, Canada, to order cannabis through the Uber Eats app. Uber Eats will begin listing cannabis retailer Tokyo Smoke on its marketplace starting Monday, so customers can place orders and pick them up at the chain’s closest location, a company spokesman for the outlet said.

Virtual kitchens give restaurants control over menus and digital presence

“Restaurants often have an inappropriate reputation for being slow to adopt technology, and we’ve seen just the opposite – the restaurant partners we work with … are incredibly innovative and open to new technology, platforms and ideas,” said Ken Chong, Co-Founder and CEO of Restaurant solution provider All Day Kitchens and a former product manager at Uber, PYMNTS said in an interview.

McDonald’s offers mobile payment option in Singapore

Customers visiting the Golden Arches in Singapore can pay for their fast food orders online, in the drive-thru, in-store or at self-order kiosks using the GrabPay mobile payment app, according to a press release on Monday (November 22). GrabPay is the first non-bank digital wallet to be accepted at McDonald’s Singapore locations, as well as on the McDelivery app and website, the announcement said.

Empty store shelves test customer loyalty in the grocery store

Grocers are already seeing the negative impact of supply chain challenges on their ability to meet demand this holiday season. Lakeland, Florida-based supermarket chain Publix, which operates 1,289 stores in Florida, Georgia, Alabama, Tennessee, South Carolina, North Carolina and Virginia, confirmed it is limiting to Jacksonville, Florida’s First Coast News on Friday (Nov. 19) is certain items down to two per person during the season, “due to ongoing delivery problems and increased holiday demand”.

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NEW PYMNTS DATA: THE HOLIDAY SHOPPING OUTLOOK 2021

Above: It’s almost time for the Christmas shopping season, and nearly 90% of US consumers plan to do at least some of their purchases online – 13% more than in 2020. PYMNTS surveyed more than 3,600 consumers as part of the Holiday Shopping Outlook 2021 to Find out more about what is driving online sales this Christmas season and the impact product availability and personalized rewards have on retailer preferences.